Patient Access & Eligibility Coordinator

Legacysga; Valdosta (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employee Assistance Program

Job summary

LOWNDES MENTAL HEALTH CLINIC in Valdosta, GA seeks a Patient Access Specialist to manage pre-access tasks, schedule appointments, perform pre-registration, and verify insurance eligibility. You will communicate referral requirements, collect co-pays/deductibles, and help arrange payments while ensuring regulatory compliance and accurate data entry in EMR systems.

The role requires strong communication, confidentiality, attention to detail, and the ability to work in a fast-paced medical office

Qualifications

• Associate degree in business, medical or related field preferred.
• High school diploma or GED with minimum 3 years medical office experience.
• Prefer 5 years experience in a medical office environment.
• Strong data entry and EMR proficiency.
• Excellent interpersonal, verbal and written communication; team player.

Responsibilities

• Schedule appointments according to protocols and pre-register new and established consumers.
• Perform insurance eligibility verification and update registrations as needed.
• Explain referral authorization requirements, co-pays and deductibles; assist payment arrangements.
• Answer calls, handle referrals, run eligibility checks, and complete Medicare/Medicaid/Insurance questionnaires.

Skills

Customer service

Communication

Data entry

Multitasking

Teamwork

Education

Associate Degree preferred

High school diploma or GED + 3 years in medical office

Tools

EMR

Basic computer skills

Job description

LOWNDES MENTAL HEALTH CLINIC in Valdosta, GA seeks a Patient Access Specialist to manage pre-access tasks, schedule appointments, perform pre-registration, and verify insurance eligibility. You will communicate referral requirements, collect co-pays/deductibles, and help arrange payments while ensuring regulatory compliance and accurate data entry in EMR systems.

The role requires strong communication, confidentiality, attention to detail, and the ability to work in a fast-paced medical office