Patient Access Coordinator: Registration & Scheduling

Ohio State University; United States; On-site; USD 42,000 - 58,000; Full time

Job summary

Ohio State University is seeking a Registration Coordinator 1 for the Ambulatory Services at OSU Outpatient Surgery Center. The role focuses on accurate patient registration, scheduling, and insurance verification to support clinical and financial workflows.

You will work with clinical staff to obtain correct demographics, insurance details, and communicate clearly with patients. The position emphasizes customer service, professionalism, and efficient use of EMR and scheduling systems in a

Qualifications

• High School Diploma or GED required and PC knowledge with strong communication skills.
• Minimum 6 months experience in customer service or a healthcare environment.
• Proficiency with EMR, scheduling, ABN and document management software.

Responsibilities

• Schedule return appointments and/or other appointments as assigned.
• Ensure accurate demographic and insurance information is gathered to support clinical and financial needs.
• Coordinate patient and physician requests and satisfy needs in one transaction.
• Create a positive first impression and communicate with clinical staff to meet department needs.

Skills

Customer service

Interpersonal communication

Verbal communication

Written communication

PC knowledge

Education

High School Diploma or GED

Tools

Electronic Medical Record (EMR) software

Scheduling systems

ABN

Document management software

Job description

Ohio State University is seeking a Registration Coordinator 1 for the Ambulatory Services at OSU Outpatient Surgery Center. The role focuses on accurate patient registration, scheduling, and insurance verification to support clinical and financial workflows.

You will work with clinical staff to obtain correct demographics, insurance details, and communicate clearly with patients. The position emphasizes customer service, professionalism, and efficient use of EMR and scheduling systems in a