Langhorne Patient Services Representative

Lawall Prosthetic and Orthotic Services; Langhorne (Bucks County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Supplemental insurance benefits

401k

Employee discount program

Job summary

A healthcare services provider in Langhorne, PA is seeking a full-time Patient Service Representative to manage patient communications and insurance documentation. The role requires excellent customer service skills and proficiency in Microsoft Office. Benefits include health insurance, 401k, paid time off, and an employee discount program. The company values a drug-free workplace and all offers depend on passing a background check.

Qualifications

• Ability to work independently and make sound decisions.
• Excellent communication skills in a professional manner.
• Ability to handle sensitive information with confidentiality.
• Experience handling sensitive information and meeting deadlines.

Responsibilities

• Prepare work orders and verify patient benefits.
• Obtain documents for insurance companies.
• Provide excellent customer service.
• Ensure flow of service and timely duties as assigned.
• Provide excellent customer service to patients.

Skills

Works independently

Uses good judgement

Makes sound decisions

Communicates professionally

Works in a fast-paced environment

Records correctly and briefly

Handles sensitive information in confidence

Meets deadlines and prioritizes

Proficient in Microsoft Outlook, Word, Excel

Organized and detail-oriented

Knowledge of anatomy and medical code

Education

High school graduate

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Patient Service Representative (1 FT positions)

Fast growing and employee friendly, with an exciting opportunity for a full-time Patient Service Representative in our Langhorne, PA location., Monday to Friday, 8am to 4:30pm.

The main duty of this position is to communicate with various insurance companies/plans and our patients in order to provide them with our services.

Essential Functions:

• Prepare work orders
• Obtain the proper documents for insurance companies/plans
• Verify patient benefits and pre-certify our services
• Conduct, communicate and dress appropriately
• Exercise knowledge of different insurance company's or plan's procedures
• Provide excellent customer service to all patients
• Assure flow of service
• Complete other duties as assigned

Skills & Requirements:

• Works independently
• Uses good judgement
• Makes sound decisions
• Communicates professionally
• Works in a fast-paced environment
• Records correctly and briefly
• Handles sensitive information in confidence
• Meets deadlines and prioritizes
• Proficient in Microsoft Outlook, Word, Excel
• Organized and detail-oriented
• High school graduate
• Knowledge of anatomy and medical code is a plus

We offer great pay to work in great place. Benefits include paid time off, health and supplemental insurance benefits, 401k, employee discount program, and more. If you are someone looking to use your talents to help patients meet their needs we want to hear from you.

This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.