Patient Access Coordinator (Per Diem / On Call)

Overlake; Bellevue (WA); On-site; USD 30,610 - 45,915; Full time

Job summary

Overlake Medical Center in Bellevue, WA is hiring a Patient Access Coordinator. You will greet patients and visitors, collect demographic and financial data, and complete the registration with accuracy, efficiency, and empathy. You’ll obtain signatures, explain hospital policies, and help patients navigate services.

The role is Per Diem / On Call with variable shifts. We offer a range of staff perks including transit passes, ticket discounts, and wellness programs as part of a values-based,

Qualifications

• HS diploma or GED required; Bachelor's degree preferred.
• Formal training in medical terminology, hospital finance or customer relations a plus.
• Experience in frontline medical office or hospital customer service is beneficial.

Responsibilities

• Greet and orient patients and visitors and ensure smooth registration.
• Interview patients for demographic and financial data to complete registration.
• Collect payments, obtain signatures, and explain hospital policies and services.
• Maintain exemplary customer service and accuracy in data collection.

Skills

Customer service

Front desk

Communication

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Welcome to a medical center where you're the center of attention.

Pay range:

Hourly $22.22 - $33.33

PATIENT ACCESS COORDINATOR

IntegrityCompassionAccountabilityRespectExcellence

Join a dynamic team of professionals driven to provide the highest level of patient centered care and excellence every day!

Position purpose

Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services.

Per Diem / On Call
Variable Shifts

Justa few of our employee perks

• Cell phone plan discounts
• Discounted Mariners and Sounders tickets
• Computer discounts
• Discounted lift tickets
• Discountedmovie tickets
• Discounted gym memberships
• Free Seattle Art Museum passes
• And much more

Staff details

We offer employment opportunities with excellent benefits. We give our professionals the support and freedom they need to achieve an enviable work-life balance. We promote a patient centered team based approach to our care delivery ensuring that all staff members are working to their full potential.

Qualifications

• High School diploma or GED required. Bachelors degree preferred.
• Formal training in medical terminology, hospital finance and customer relations a plus.
• Previous frontline medical office, hospital or business experience involving direct customer service with a paying customer will also be considered.

Overlake is committedto providing ready access to a highly trained and compassionate medical team, who are consistent and comprehensive in coordination of care for all patients. Our group practice champions superior quality-of-care, superior outcomes, a superior patient experience, and work-life balance. We believe exceptional patient care comes naturally when our employees feel respected, valued and cared for too. These high standards and high expectations will give us the ability to recruit and retain the best healthcare teams in the region.

Why join Overlake?

We\'re proud to offer benefits that support you in every stage of your career and life. But it\'s our inspirational culture that has made us one of America\'s Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you\'ll thrive, we\'d love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate\'s years of relevant experience and internal equity. If you have questions about Overlake\'s pay practices, employee benefits or the pay for a specific position, please contact [e-mail]