Patient Services Representative

Overlake Medical Center & Clinics; Bellevue (WA); On-site; USD 30,610 - 45,915; Part time

Benefits offered by this job

Medical insurance premiums as low as $0 per month

Tuition reimbursement up to $10,000 per year

Generous retirement plan matching

Job summary

Overlake Medical Center & Clinics is seeking a Patient Services Representative in Bellevue, WA. This role offers a per diem opportunity where you will provide essential front office services and coordinate patient check‑in communications. The hourly pay ranges from $22.22 to $33.33 depending on experience.

Candidates must have a high school diploma or GED, with at least 1 year of administrative experience in a medical setting preferred. Join Overlake for a caring work environment, competitive pay, and excellent benefits including medical insurance and tuition reimbursement.

Qualifications

• Minimum 1 year of administrative experience in a medical facility preferred.
• Demonstrated ability to provide exceptional customer service.
• Ability to multi-task, be organized, and detail oriented.

Responsibilities

• Provide customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about the patient check‑in process.
• Collect records and ensure distribution to appropriate staff via the electronic medical record system.

Skills

Exceptional customer service

Telephone etiquette

Communication skills

Multi-tasking

Computer keyboard skills

Education

High school diploma or GED

Job description

Patient Services Representative (Hourly)

Overlake Medical Center and Clinics has a per diem opportunity for a Patient Services Representative. In this role, you will provide customer and front office services to patients. You will coordinate communications among staff, patients, and providers about the patient check‑in process. You will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical, scheduling, and records activities in support of patients and staff.

Pay Range

Hourly: $22.22 - $33.33

Working Hours

32 hours a week, 8‑hour shifts.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office, hospital, or other frontline customer contact experience in a business setting also preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi‑task, be organized, and detail oriented.
• Demonstrated proficient computer keyboard skills.

Why Join Overlake?

• Local, visible leaders who care about you.
• A values‑based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to ten thousand dollars per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre‑tax and Roth after‑tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

Pay Information

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]