OC Patient Services Representative, Float Pool 0.6 FTE Days

Overlake

Bellevue (WA)

On-site

USD 31,000 - 46,000

Part time

14 days+
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Benefits offered by this job

Medical insurance premiums as low as $
Tuition reimbursement up to $10,000
Retirement plan matching 5-7%
Free parking and Orca transit passes
Employee Assistance Program
Caregiver support program

Job summary

Overlake Medical Clinics is seeking an experienced PART TIME Patient Services Representative for our Float Pool. Primary responsibilities include patient registration, scheduling appointments, answering calls, and distributing records through EPIC EMR to support the patient experience.

The role requires travel to all OMC locations and a valid driver's license. Work is 24 hours per week with variable shifts, Monday through Friday, 8-hour blocks, between 6:45am and 10pm.

Qualifications

  • High school diploma or GED required.
  • Minimum one year of clerical experience in a medical facility preferred.
  • Must have a vehicle and a valid driver's license.
  • Excellent customer service and communication skills required.
  • Experience with EMR applications; EPIC preferred.

Responsibilities

  • Register patients and schedule appointments.
  • Answer phones and route calls.
  • Distribute records through EPIC EMR.
  • Provide excellent customer service for patient experience.
  • Travel to all clinic locations as needed (Kirkland, Sammamish, Issaquah, Redmond, Newcastle, Bellevue).

Skills

Customer service
EMR EPIC
Clerical experience
Valid driver’s license

Education

High School diploma or GED

Tools

EPIC EMR

Job description

Welcome to a medical center where you're the center of attention.

Pay range:

-

Hourly$22.22 - $33.33

Overlake Medical Clinics is currently seeking an experienced PART TIME Patient Services Representative for our Float Pool. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through EPIC (the EMR system) and executing duties in a manner that provides excellent customer service for the patient experience. Must have car. Position requires travel to all OMC clinic locations (Kirkland, Sammamish, Issaquah, Redmond, Newcastle, and Bellevue). Candidates must be available to work variable shift times, three weekdays per week (8-hour shifts). Schedule availability to be discussed during interview

Part-time / 24 hours per week

Monday - Friday /8 hour shifts

Varied schedule 645am to 10pm

Qualifications

  • High School diploma or GED required.

  • Minimum of one (1) year of clerical experience in a medical facility preferred.

  • Must have vehicle to drive self to clinics and have a valid Drivers License

  • Excellent customer service and communication skills required.

  • Experience with EMR applications, EPIC preferred.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

  • Local, visible leaders who care about you.
  • A values-based work environment.
  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org

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