OC Patient Services Representative, Float Pool (Full-Time/Days)

Overlake; Bellevue (NE); Hybrid; USD 30,610 - 45,915; Full time

Benefits offered by this job

Medical insurance premiums as low as $0

Tuition reimbursement up to $10,000 per year

Generous retirement plan matching

Job summary

A healthcare provider in Bellevue is seeking a full-time Patient Service Representative for their Float Pool. The role involves traveling to various clinics to ensure efficient operations and provide exceptional customer service to patients. Candidates should have a High School diploma or GED, excellent communication skills, and preferably some clerical experience in a medical setting. Competitive pay ranges from $22.22 to $33.33 per hour, with comprehensive benefits including tuition reimbursement and medical insurance.

Qualifications

• One year of clerical experience in a medical facility preferred.
• Excellent customer service and communication skills required.
• Experience with EMR applications required.

Responsibilities

• Welcome patients and assist in clinic operations.

Skills

Customer service skills

Communication skills

Clerical experience

Experience with EMR applications

Education

High School diploma or GED

Tools

EPIC

Job description

Welcome to a medical center where you're the center of attention.

Pay range: Hourly $22.22 - $33.33

Overlake Medical Center and Clinics is looking for full‑time Patient Service Representatives for a full‑time role in our Float Pool. This is an employed and benefited role where a person travels to all OMC clinics and locations. This includes travel to downtown Bellevue, Kirkland, Issaquah, Redmond and our senior health center in Bellevue.

This role is essential at welcoming our patients and helping the clinic run efficiently. The right person will be someone who thrives in a fast‑paced environment.

Full‑time/40 hours per week

Monday - Friday clinic hours

8 hour day shift

Qualifications

• High School diploma or GED required.
• Minimum of one (1) year of clerical experience in a medical facility preferred.
• Excellent customer service and communication skills required.
• Experience with EMR applications, EPIC preferred.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life.

• Local, visible leaders who care about you.
• A values‑based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre‑tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail].