Scheduling Coordinator (0.6 FTE)

Overlake Medical Center & Clinics; Bellevue (WA); On-site; USD 30,610 - 45,915; Full time

Benefits offered by this job

Medical insurance premiums as low as $0

Tuition reimbursement up to $10,000

Generous retirement plan

Free parking

Job summary

Overlake Medical Center & Clinics in Bellevue, Washington is seeking a Front Desk Registration Associate to provide exemplary service to imaging patients and visitors. The role involves gathering patient information, collecting payments, and ensuring awareness of hospital policies.

The ideal candidate will have a High School Diploma, customer service experience, and excellent interpersonal skills. The position offers a supportive work environment with generous benefits, including medical insurance and tuition reimbursement.

Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Formal training in medical terminology, hospital finance and customer relations is a plus.
• Previous admission/registration or front-line customer contact experience required.
• Exceptional interpersonal skills to educate and advise patients.

Responsibilities

• Provide exemplary customer service for imaging patients and visitors.
• Gather complete demographic and financial data for registration.
• Collect payments and notify patients of hospital regulations.

Skills

Customer service skills

Interpersonal skills

Typing speed 50 WPM

Knowledge of medical terminology

Education

High School Diploma

Bachelor's degree preferred

Job description

Welcome to a medical center where you're the center of attention.

Pay Range

Hourly: $22.22 - $33.33

As a Front Desk Registration Associate, your responsibilities include providing exemplary customer service for imaging patients and visitors, interviewing patients to gather complete demographic and financial data needed to complete the registration process accurately, efficiently, and promptly. You will also collect appropriate payments, obtain required signatures, and notify patients/guests of hospital regulations, policies and services.

Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Formal training in medical terminology, hospital finance and customer relations is a plus.
• Previous admission/registration experience or front‑line customer contact experience in a physician office, hospital or other business setting.
• Demonstrated customer service skills required, with exceptional interpersonal skills to interview, educate and advise patients of hospital policies and a professional demeanor when interacting with other Overlake personnel.
• Outstanding professionalism, poise and tact in appearance, manner and personality; knowledge of insurance financial requirements, HMO and PPO organizations and state and federal programs.
• Ability to type 50 WPM and use 10‑key accurately; knowledge of medical terminology and hospital processes.
• Ability to work independently and in a team environment; ability to work in a fast‑paced area where the performance and concentration of several tasks may be required simultaneously.

Benefits

• Local, visible leaders who care about you.
• A values‑based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan with matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre‑tax and Roth after‑tax retirement savings plans.
• Extended Employee Assistance Program.
• Caregiver support program for childcare and eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]