Patient Access Coordinator - Internal Medicine

Baptist Healthcare System; Lexington (KY); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including M"

Short/Long Term Disability and Life

Tuition Reimbursement

Job summary

BHMG Beaumont Internal Medicine is seeking a Patient Access Representative to greet and assist patients at the point of service. You will verify demographics and insurance, register patients, collect payments, and provide financial counseling as appropriate.

The role includes scheduling, ensuring smooth patient flow, switchboard duties, and management of medical records with a focus on accuracy and excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors and verify demographic and insurance information.
• Register patients, obtain signatures, and determine out-of-pocket expenses.
• Collect payments and provide financial counseling as appropriate.
• Schedule appointments, manage patient flow, switchboard duties, and handle medical records.

Skills

Customer service

Clerical skills

Attention to detail

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Summary

BHMG Beaumont Internal Medicine

Job Description

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Baptist Health is an Equal Employment Opportunity employer.