Patient Access Coordinator: Infusion Scheduling & Care Concierge

Pure Infusion; Mountain View (CA); On-site; USD 33,062 - 55,104; Full time

Benefits offered by this job

401(k) Matching

Health, Vision, and Dental Insurance

Over 20 days of paid time off annually

Job summary

Pure Infusion in Mountain View is seeking a Patient Access Coordinator to greet patients, schedule intraveneous infusions, and coordinate care with referring practices and the Market Executive. This role emphasizes integrity, exceptional service, and teamwork in a fast-paced clinic environment.

Ideal candidates have a high school diploma, proficiency with CRM and EMR systems, and BLS certification within 30 days of hire. Join us to contribute to excellent patient care.

Qualifications

• High school diploma or equivalent.
• Proficiency in CRM and EMR software systems.
• BLS Certification within 30 days of hire.
• Eligibility to meet U.S. employment requirements.

Responsibilities

• Call, schedule, and welcome patients for biologic infusions.
• Coordinate care, orders, and documentation with referring practices and Market Executive.
• Collaborate with nurses and staff to ensure a smooth patient visit.
• Maintain a white-glove, concierge-level patient experience.

Skills

Customer service

Communication

Tech-savvy

Multi-tasking

Team collaboration

Education

High school diploma

BLS Certification

Tools

CRM software

EMR software

Job description

Pure Infusion in Mountain View is seeking a Patient Access Coordinator to greet patients, schedule intraveneous infusions, and coordinate care with referring practices and the Market Executive. This role emphasizes integrity, exceptional service, and teamwork in a fast-paced clinic environment.

Ideal candidates have a high school diploma, proficiency with CRM and EMR systems, and BLS certification within 30 days of hire. Join us to contribute to excellent patient care.