Patient Access Coordinator - Mountain View

Pure Infusion; Mountain View (CA); On-site; USD 33,062 - 55,104; Full time

Benefits offered by this job

401(k) Matching

Health, Vision, and Dental Insurance

Over 20 days of paid time off annually

Job summary

Pure Infusion in Mountain View is seeking a Patient Access Coordinator to greet patients, schedule intraveneous infusions, and coordinate care with referring practices and the Market Executive. This role emphasizes integrity, exceptional service, and teamwork in a fast-paced clinic environment.

Ideal candidates have a high school diploma, proficiency with CRM and EMR systems, and BLS certification within 30 days of hire. Join us to contribute to excellent patient care.

Qualifications

• High school diploma or equivalent.
• Proficiency in CRM and EMR software systems.
• BLS Certification within 30 days of hire.
• Eligibility to meet U.S. employment requirements.

Responsibilities

• Call, schedule, and welcome patients for biologic infusions.
• Coordinate care, orders, and documentation with referring practices and Market Executive.
• Collaborate with nurses and staff to ensure a smooth patient visit.
• Maintain a white-glove, concierge-level patient experience.

Skills

Customer service

Communication

Tech-savvy

Multi-tasking

Team collaboration

Education

High school diploma

BLS Certification

Tools

CRM software

EMR software

Job description

Patient Access Coordinator - Mountain View

PATIENT ACCESS COORDINATOR (PAC)

We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Our regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off. In addition to a competitive hourly rate, we offer the following benefits:

• 401(k) Matching
• Health, Vision, and Dental Insurance
• Over 20 days of paid time off annually

Pure Infusion is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah two years in a row as of October 2025. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self-directed, honest, and passionate about making a difference, Pure Infusion offers an environment where you can thrive.

THE JOB

In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white‑glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly.

THE IDEAL CANDIDATE

We’re seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will:

• Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
• Excel in customer service skills in both phone and in-person settings (medical environment experience preferred).
• Be tech‑savvy and comfortable with various software applications.
• Be comfortable working in a fast‑paced environment and taking on multiple roles.
• Collaborate seamlessly with nurses and other team members virtually.

REQUIREMENTS

• High school diploma or equivalent
• Proficiency in CRM and EMR software systems
• BLS Certification within 30 days of hire
• Eligibility to meet U.S. employment requirements

WHY JOIN US?

At Pure Infusion, you’ll find a role where your impact on patients’ lives is direct and meaningful every single day. If this resonates with you, we can’t wait to meet you.

About Pure Infusion

Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple clinic locations. We have been recognized as the fastest-growing company in Utah for two years in a row as of October 2025. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike. Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration and looking for people who want to help shape what comes next.

Thank you for considering a career with Pure Infusion. We look forward to the opportunity to work together!