Patient Access Coordinator - Lone Tree

AleraCare; Lone Tree (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Health, vision, and dental insurance

Over 20 days of paid time off annually

Job summary

A leading healthcare provider in Lone Tree, Colorado, seeks a dedicated Patient Access Coordinator. This role involves scheduling patients for biologic infusions and ensuring a seamless experience during their visits. The ideal candidate has strong communication and customer service skills, proficiency in CRM and EMR software, and a high school diploma. You'll work regular hours, Monday to Friday, in a supportive environment focused on patient care. Join us to make a direct impact on patients' lives every day.

Qualifications

• Demonstrates honesty, integrity, and excellent communication skills.
• Experience in a medical environment preferred.
• BLS certification within 30 days of hire.

Responsibilities

• Schedule and welcome patients for their biologic infusions.
• Coordinate care, orders, and documentation with referring practices.
• Ensure every detail of the patient’s visit goes smoothly.

Skills

Excellent communication skills

Customer service skills

Tech-savvy

Ability to work in fast-paced environment

Education

High school diploma or equivalent

Tools

CRM software

EMR software

Job description

About Pure Infusion

Pure Infusion is a leading healthcare infusion services company providing high‑quality, patient‑centered infusion therapy across multiple clinic locations. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike. Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration—and we’re looking for people who want to help shape what comes next.

Our Core Values

• People‑obsessed
• Relentless improving
• Innovators
• Grateful

Benefits

• 401(k) matching
• Health, vision, and dental insurance
• Over 20 days of paid time off annually

Job Description

We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure.

Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white‑glove, concierge‑level experience, which is reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly.

Regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off.

Ideal Candidate

• Demonstrates honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
• Exceeds in customer service skills in both phone and in‑person settings (medical environment experience preferred).
• Tech‑savvy and comfortable with various software applications.
• Comfortable working in a fast‑paced environment and able to take on multiple roles.
• Collaborates seamlessly with nurses and other team members virtually.

Requirements

• High school diploma or equivalent
• Proficiency in CRM and EMR software systems
• BLS certification within 30 days of hire
• Eligibility to meet U.S. employment requirements

Why Join Us?

At Pure Infusion Suites, you’ll find a role where your impact on patients’ lives is direct and meaningful every single day. If this resonates with you, we can’t wait to meet you.

Thank you for considering a career with Pure Infusion Suites. We look forward to the opportunity to work together!

We are an equal opportunity employer and welcome applications from individuals of all backgrounds.