Patient Access Coordinator II — Scheduling & Registration

Uasys

Little Rock (AR)

On-site

USD 22,000 - 25,000

Full time

9 days ago

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Benefits offered by this job

Health, dental, vision plans

Holiday and paid leave

Retirement up to 10% match

Life insurance

Education opportunities

Concierge prescription delivery

Discounts

Job summary

University of Arkansas for Medical Sciences (UAMS) is seeking an Access Coordinator II to support patient care activities across clinics such as Jones Eye Institute, Surgery, and Radiology. You will greet the public, coordinate appointments and referrals, verify insurance, and assist with admissions and surgery scheduling.

The role requires a high school diploma, 2 years of healthcare/customer service experience, and proficiency with MS Office.

Qualifications

High school diploma or GED required.
Two years of customer service or healthcare experience.
Basic proficiency with computers (MS Office).
Excellent telephone etiquette skills.
General knowledge of office machines (printers, scanners).

Responsibilities

Schedules, reschedules, coordinates and cancels appointments using the hospital system; conducts pre-registration as needed.
Inputs and updates accurate patient information.
Creates new patient charts and accesses systems for orders as appropriate.
Performs insurance verification and benefit explanation by running eligibility on patients.
Meets, greets, and assists the public, answers telephones professionally.
Manages conflicts with positive, professional communication.
Keeps accurate records and completes required documentation.