Cancer Access Coordinator II — Front Desk & Scheduling

Uasys; Little Rock (AR); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, dental & vision

Paid leave

Education discount

Retirement match

Life Insurance

Career training

Job summary

University of Arkansas for Medical Sciences (UAMS) seeks a Front Desk II role within the Cancer Institute Front Desk team. You will greet the public, coordinate appointments, check-in/check-out patients, and process payments in a patient-focused environment.

The candidate should have a high school diploma or GED and at least two years of healthcare or customer service experience. Basic computer skills (MS Office) and familiarity with registration tasks are required; Epic experience is preferred.

Qualifications

• High school diploma/GED.
• Two years of customer service or healthcare experience.
• Basic proficiency with computers, preferably MS Office.
• General knowledge of office machines including printers and scanners.
• Epic.
• Experience in registration, billing, or scheduling in a healthcare environment.
• Knowledge of basic medical terminology.

Responsibilities

• Schedule, reschedule, and coordinate patient appointments using hospital systems by performing visit notifications of patients.
• Collects co-pays, deductibles, and/or payments for patient account.
• Conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Conducts insurance verification and benefits explanation by running eligibility on patients.
• Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
• Works and completes workqueue daily.
• Assists other teams as needed.

Skills

Customer service

Healthcare experience

Computer proficiency (MS Office)

Office equipment knowledge

Education

High school diploma/GED

Tools

Epic

Job description

University of Arkansas for Medical Sciences (UAMS) seeks a Front Desk II role within the Cancer Institute Front Desk team. You will greet the public, coordinate appointments, check-in/check-out patients, and process payments in a patient-focused environment.

The candidate should have a high school diploma or GED and at least two years of healthcare or customer service experience. Basic computer skills (MS Office) and familiarity with registration tasks are required; Epic experience is preferred.