Patient Access Coordinator II

Uasys; Little Rock (AR); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Vacation and leave

Education discount

Retirement match

Life insurance

Career development

Merchant discounts

Prescription delivery

Job summary

The Access Coordinator position at University of Arkansas for Medical Sciences (ICE | CORE PA Float) provides comprehensive support for patient care activities. You may greet the public, answer calls, coordinate appointments, referrals and tests, and assist with registrations and payments while ensuring insurance verification and third-party requirements are met.

You will schedule, follow up, and coordinate imaging and pre/Post-op visits, collaborating with multiple specialties to manage complex

Qualifications

• High School Diploma/GED with 2 years of customer service or healthcare experience.
• Basic proficiency with computers and data entry; MS Office preferred.
• CHAA certification is preferred for the role.
• Knowledge of CPT codes and medical terminology is beneficial.

Responsibilities

• Schedule patient appointments, follow-ups, imaging and diagnostic tests.
• Coordinate pre-op and post-op visits for neurosurgery or other procedures.
• Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
• Verify patient insurance coverage and eligibility.
• Obtain prior authorizations for procedures, imaging, or referrals.
• Communicate with insurance companies and patients regarding coverage issues or delays.
• Serve as a liaison between patients, families, and clinical teams.
• Provide patients with instructions related to appointments, procedures, or referrals.
• Performs other duties as needed.

Skills

Customer service

Healthcare experience

Data entry

MS Office

Education

High School Diploma/GED

CHAA Certification

CPT codes knowledge

Medical terminology knowledge

Tools

MS Office

Job description

The Access Coordinator position at University of Arkansas for Medical Sciences (ICE | CORE PA Float) provides comprehensive support for patient care activities. You may greet the public, answer calls, coordinate appointments, referrals and tests, and assist with registrations and payments while ensuring insurance verification and third-party requirements are met.

You will schedule, follow up, and coordinate imaging and pre/Post-op visits, collaborating with multiple specialties to manage complex