Patient Access Coordinator I - Part Time

Default Brand; United States; On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Part-time hours

Comprehensive Benefits Package

Job summary

Fisher-Titus in Norwalk, OH, is seeking a part-time healthcare administrator to support patient registration, scheduling, and insurance verification. You will greet patients, collect information, and enter data accurately while providing compassionate service.

The role emphasizes multi-tasking, teamwork, HIPAA privacy, and efficient clerical duties within a busy hospital setting. High school diploma required; 3–5 years of customer service and healthcare experience preferred; associate degree

Qualifications

• High School diploma or GED required.
• Associate's degree in healthcare administration, business administration, or related field desired.
• At least 3-5 years of customer service, administrative, and/or data entry experience required.
• At least 3 years of experience in a healthcare environment preferred.
• Knowledge of database software applications desired.
• Customer service, teamwork, and conflict resolution skills.
• Efficient time management skills and ability to multi-task.
• Strong written, oral, and interpersonal communication skills.
• Demonstrated skills in organization, planning, coordinating, and collaborating.
• Strong understanding and comfort level with computer systems and Microsoft Office.

Responsibilities

• Promptly fields and/or directs incoming calls, responds to patient/staff inquiries, and initiates patient triage slips, when necessary.
• Works with patients to coordinate and accurately record appointment times and keeps a record of all scheduled, cancelled, and changed appointments to prevent over- or under-booking.
• Ensures all registration and admission forms are ready for patients to complete upon arrival for service.
• Practices proficient customer service skills by greeting and treating all patients and staff with respect and discretion.
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services.
• Enters new patient data and/or verifies patient records are up to date, confirms the completeness of the electronic medical record (EMR), makes change as necessary, and files records in accordance with Fisher-Titus' filing system.
• Complies with all organizational, state, and federal laws and registrations related to patient privacy and confidentiality, such as HIPAA.
• Verifies insurance eligibility and benefits within a timeframe determined by Fisher-Titus and obtains pre-authorizations from third-party payers in accordance with payer requirements.
• Verifies medical necessity in accordance with CMS standards and communicates relevant coverage/eligibility information to the patient.
• Identifies patients who will need Medicare ABNs and maintains accurate record of authorizations within the EMR.
• Holds sufficient understanding of insurance protocols for referrals, co-payments, and deductibles.
• Demonstrates knowledge of safety policies and procedures by maintaining a safe environment.
• Exhibits professionalism in appearance, speech, and conduct. Ensures that services are provided in accordance with state and federal regulations, as well as organizational standards.
• Completion of other duties as assigned, including clerical responsibilities.

Skills

Customer service

Administrative support

Data entry

Communication

Teamwork

MS Office

HIPAA compliance

Education

High school diploma or GED

Associate's degree desirable

Healthcare experience (3+ years)

Tools

Database software

Microsoft Office

Job description

Fisher-Titus in Norwalk, OH, is seeking a part-time healthcare administrator to support patient registration, scheduling, and insurance verification. You will greet patients, collect information, and enter data accurately while providing compassionate service.

The role emphasizes multi-tasking, teamwork, HIPAA privacy, and efficient clerical duties within a busy hospital setting. High school diploma required; 3–5 years of customer service and healthcare experience preferred; associate degree