Patient Access Coordinator – Front Desk (Weekdays)

Bedford Commons OB-GYN; Bedford (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits from day one

No evenings or weekend schedules

1-hour lunch break

Job summary

Bedford Commons OBGYN in Bedford, NH is seeking a full-time Patient Access Representative to join our front desk team. You will greet patients, check in, verify insurance, and schedule appointments using our scheduling system.

The role emphasizes compassionate, patient-centered service, accurate data entry, and coordination with clinical staff. Benefits are available from day one with a stable weekday schedule and no evenings or weekends.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Experience in a medical office or healthcare setting preferred but not required.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency with computers and willingness to learn new systems.

Responsibilities

• Greet and check-in patients in a warm, professional, and approachable manner.
• Communicate procedures and registration requirements to patients upon arrival.
• Schedule appointments in person and over the phone using an electronic scheduling system.
• Manage high-volume patient call queues in a timely and professional manner.
• Collect co-payments and ensure accurate transaction processing.
• Verify, update, and maintain patient demographic and insurance information.
• Safeguard confidential patient information in compliance with HIPAA regulations.
• Navigate multiple computer systems and software platforms efficiently.
• Collaborate with clinical and administrative teams to ensure smooth patient flow.
• Support a team-based approach to ensure the best patient experience.
• Maintain regular attendance in accordance with practice policy.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication skills

Multitasking

HIPAA awareness

Education

High school diploma or equivalent

Tools

Electronic scheduling system

Healthcare software

Job description

Bedford Commons OBGYN in Bedford, NH is seeking a full-time Patient Access Representative to join our front desk team. You will greet patients, check in, verify insurance, and schedule appointments using our scheduling system.

The role emphasizes compassionate, patient-centered service, accurate data entry, and coordination with clinical staff. Benefits are available from day one with a stable weekday schedule and no evenings or weekends.