Patient Access Coordinator: Warm Front Desk & Care Team

Bedford Commons OB-GYN; Londonderry (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits from day one

No evenings or weekends

Rotating locations

Weekday schedule provide stability

One-hour lunch break

Job summary

Bedford Commons OBGYN is seeking a Patient Access Representative to join our front desk team in Londonderry, NH. This full-time role focuses on welcoming patients, handling registrations, and coordinating appointments to ensure a smooth patient experience.

The ideal candidate will have strong communication, be organized, and able to multitask in a fast-paced healthcare environment. A patient-centered approach and HIPAA compliance are essential.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience strongly preferred.
• Experience in a medical office or healthcare setting preferred but not required.

Responsibilities

• Greet and check-in patients in a warm, professional manner.
• Communicate procedures and registration requirements to patients.
• Schedule appointments using an electronic scheduling system.
• Manage high-volume patient call queues professionally.
• Collect co-payments and ensure accurate transactions.
• Verify and update patient demographics and insurance information.
• Protect patient information in HIPAA-compliant manner.
• Navigate multiple computer systems and software platforms.
• Collaborate with clinical and administrative teams to ensure smooth patient flow.
• Support a team-based approach to deliver the best patient experience.
• Maintain regular attendance per practice policy.
• Perform additional duties as assigned by management.

Skills

Communication skills

Multitasking

Computer skills

Fast-paced environment

Education

High school diploma or equivalent

Job description

Bedford Commons OBGYN is seeking a Patient Access Representative to join our front desk team in Londonderry, NH. This full-time role focuses on welcoming patients, handling registrations, and coordinating appointments to ensure a smooth patient experience.

The ideal candidate will have strong communication, be organized, and able to multitask in a fast-paced healthcare environment. A patient-centered approach and HIPAA compliance are essential.