Patient Access Coordinator

Hanger Prosthetics And Orthotics; Wheat Ridge (CO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the orthotic and prosthetic industry is seeking a Patient Access Coordinator. This entry-level role focuses on providing exceptional customer service, managing patient information, and ensuring compliance with healthcare regulations. Ideal candidates will have strong communication skills and a high school diploma. Join a team dedicated to empowering human potential and making a difference in patients' lives.

Qualifications

• Less than one year of customer service or administrative experience.
• Experience in medical front office preferred.

Responsibilities

• Ensure excellent customer service for patients, staff, and referral sources.
• Maintain accurate patient files and ensure HIPAA compliance.
• Manage multiple phone lines and record documentation clearly.

Skills

Communication

Typing

Customer Service

Education

High school diploma or equivalent

Tools

Windows software

Job description

Join to apply for the Patient Access Coordinator role at Hanger Prosthetics And Orthotics

Job Details

1. Job ID: 2025-29110
2. Positions: 1
3. Location: US-CO-Wheat Ridge
4. Telecommute: Location-Specific Position
5. Full-Time
6. Category: Medical Office Professionals

About Us

Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, with a focus on empowering human potential. With 160 years of clinical excellence, our mission is to lead the O&P markets by providing superior patient care, outcomes, and value. We serve thousands daily, helping people regain mobility.

Job Purpose

Provide high-quality customer service to patients, employees, and referral sources by coordinating front office activities, managing patient information, and ensuring compliance with relevant laws and policies.

Key Responsibilities

1. Ensure excellent customer service for patients, staff, and referral sources.
2. Maintain accurate patient files and ensure HIPAA compliance.
3. Assist with patient follow-up and quality assurance.
4. Enter patient demographics and insurance information.
5. Manage multiple phone lines and record documentation clearly.
6. File patient charts and coordinate scheduling of practitioners.
7. Perform additional duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Less than one year of customer service or administrative experience.
• Experience in medical front office preferred.
• Valid driver’s license and acceptable driving record.

Success Factors

• Strong communication skills (oral and written).
• Typing speed of 30 words per minute with accuracy.
• Ability to work with handicapped individuals.
• Understanding of medical terminology and front office procedures preferred.
• Proficiency with Windows software and office equipment.
• Act with integrity, honesty, and respect at all times.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Hanger is an Equal Opportunity Employer committed to diversity and inclusion.