Patient Access Coordinator

BHS; Richmond (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with company match

Generous paid time off

Job summary

BHMG Behavioral Health in Richmond, KY is seeking a Patient Access Representative to handle front-office duties and patient interactions. You will verify demographics and insurance, register patients, schedule appointments, manage payments, and support patient flow across the practice.

Strong clerical and customer service skills are essential; a high school diploma and computer proficiency are required, with healthcare office experience preferred.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors; verify demographic and insurance information; register patients; obtain signatures; determine out-of-pocket expense and collect payments or provide financial counseling as appropriate.
• Schedule appointments; ensure patient flow; manage switchboard; and oversee medical records management.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Computer skills

Education

High school diploma or equivalent

Job description

Summary

Job Description:

BHMG Behavioral Health

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.

These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.

Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Requirements:

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Office Administration, Reception, Clerical, Administrative

Baptist Health is an Equal Employment Opportunity employer.