Patient Access Coordinator

Baptist Healthcare System; Richmond (KY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including M"11

Short/Long Term Disability and Life

Tuition Reimbursement

Job summary

BHMG Behavioral Health is seeking a Patient Access representative to perform front desk duties at the point of service areas. Responsibilities include greeting patients, verifying demographics and insurance, registering patients, obtaining signatures, handling payments, scheduling, and managing medical records to ensure smooth patient flow.

The role emphasizes customer service, clerical accuracy, fiduciary responsibility, and compliance in a medical office setting.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greeting patients and visitors.
• Verifying patients' demographic and insurance information.
• Registering patients.
• Obtaining necessary signatures.
• Determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate.
• Scheduling appointments.
• Ensuring patient flow.
• Switchboard.
• Medical records management.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Summary

BHMG Behavioral Health

Job Description

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.

• greeting patients and visitors
• verifying patients' demographic and insurance information
• registering patients
• obtaining necessary signatures
• determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate
• scheduling appointments
• ensuring patient flow
• switchboard
• and medical records management

Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Requirements

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Office Administration, Reception, Clerical, Administrative

Baptist Health is an Equal Employment Opportunity employer.