Patient Access Coordinator

Kyeatright; Lexington, Northern (KY, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Baptist Health Medical Group in Lexington, KY is seeking a Patient Access Coordinator for our Pulmonary and Critical Care team. The role focuses on delivering exceptional first impressions, registering patients, verifying benefits, and explaining financial responsibilities.

As part of a collaborative primary care office, you will support front-desk operations, handle payments, maintain patient records, and comply with health regulations. A positive attitude and accuracy are essential for success.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or healthcare setting preferred.
• Knowledge of medical terminology helpful.
• Strong computer and data entry skills required.
• Excellent communication and interpersonal skills essential.

Responsibilities

• Welcome patients in person and over the phone with a focus on service.
• Register patients by collecting demographics, insurance, and visit info.
• Verify insurance eligibility, Medicare compliance, and patient benefits.
• Pre-register patients and explain insurance benefits and financial responsibilities.
• Calculate patient responsibility estimates and collect point‑of‑service payments.
• Maintain accurate patient records and update information as needed.
• Use registration software to support operations and stay compliant with regulations.
• Complete ongoing education and training.
• Assist team with additional administrative duties as needed.

Skills

Customer service

Medical terminology

Data entry

Computer skills

Multitasking

Excellent communication

Education

High school diploma or equivalent

Job description

## Patient Access CoordinatorApply: Lexington, KY: Full time: Posted Yesterday: R26107624**Summary****Job Description:**# Patient Access Coordinator –Pulmonary and Critical Care**Baptist Health Medical Group** **Harrodsburg Road area | Full-Time | First Shift** ## Be the First Smile Our Patients SeeDo you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused **Patient Access Coordinator** to join our Primary Care team in the LaGrange area.As a Patient Access Coordinator, you’ll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you’re passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we’d love to meet you. ## What You’ll DoIn this role, you will:* Welcome patients and provide outstanding customer service in person and over the phone.* Register patients accurately by collecting demographic, insurance, and visit information.* Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.* Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.* Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.* Maintain accurate patient records and update information as needed.* Utilize patient access and registration software to support efficient office operations.* Ensure compliance with state, federal, and organizational regulations related to patient access services.* Complete ongoing education and training requirements.* Support the team by performing additional administrative duties as needed. ## What We’re Looking For**Preferred Qualifications:*** High school diploma or equivalent.* Previous experience in a medical office or healthcare setting.* Knowledge of medical terminology.* Strong computer and data entry skills.* Excellent communication and interpersonal skills.* Ability to multitask while maintaining accuracy and attention to detail.* A positive attitude and commitment to delivering exceptional patient care. ## Why Join Baptist Health Medical Group?At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally.If you’re looking for a rewarding career where you can make a meaningful difference in patients’ lives every day, apply today and become part of a team dedicated to excellence in healthcare.### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*