Patient Access Coordinator - Primary Care

BHMG Baptist Health Medical Group Inc.; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including Ma0

Short/Long Term Disability and Lifea0

Tuition Reimbursement

Job summary

BHMG Primary Care in Lexington, KY is seeking a Patient Access Representative to greet patients, verify demographics and insurance, register patients, obtain signatures, determine out-of-pocket costs, collect payments, schedule appointments and manage referrals to support clinical excellence.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility, with comprehensive benefits and a focus on team collaboration.

Qualifications

• High school diploma or equivalent.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• greeting patients and visitors
• verifying patients’ demographic and insurance information
• registering patients
• obtaining necessary signatures
• determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate
• scheduling appointments
• ensuring patient flow
• switchboard
• referral management
• medical records management
• Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Skills

Computer skills

Clerical experience in medical office

Education

High school diploma or equivalent

Other education preferred

Job description

Location

BHMG Primary Care 2040 Harrodsburg Road Lexington, KY

Summary

Summary Job Description: BHMG Primary Care 2040 Harrodsburg Road Lexington, KY Job Description: Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation.

Responsibilities

• greeting patients and visitors
• verifying patients’ demographic and insurance information
• registering patients
• obtaining necessary signatures
• determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate
• scheduling appointments
• ensuring patient flow
• switchboard
• referral management
• medical records management
• Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Requirements

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

About Baptist Health

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states.

Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence.

Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug‑free workplace and employment with Baptist Health is subject to post‑offer, pre‑employment drug testing.

Notice of nondiscrimination and accessibility to services

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll‑free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

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