Patient Access Coordinator - Oncology

BHS; Corbin (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability and Life保险

Job summary

Baptist Health is seeking a Patient Access Representative to handle front office duties at the point of service. Responsibilities include greeting patients, verifying demographics and insurance, registering patients, collecting payments, scheduling, and managing patient flow.

Strong clerical skills and customer service are essential. Required are a high school diploma, computer skills, and preferred clerical experience in a medical office.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors and manage check-ins.
• Verify patient demographics and insurance information.
• Register patients and obtain necessary signatures.
• Determine patient out-of-pocket expense and collect payments or provide financial counseling as appropriate.
• Schedule appointments and manage patient flow.
• Operate switchboard and manage basic medical records.

Skills

Computer skills

Clerical experience

Education

High school diploma

Job description

Summary

Job Description:

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Baptist Health is an Equal Employment Opportunity employer.