Patient Care Tech

Baptist Health; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health Medical Group in Louisville's St. Matthews area is seeking a Medical Assistant Hematology/Oncology for first shift. Under physician supervision, you will manage patient flow, take medical histories, room patients, and support scheduling and tests.

The role emphasizes accurate charting, EPIC navigation, HIPAA compliance, and strong teamwork to deliver compassionate, high-quality care in a busy oncology clinic. Experience with EHR systems is required.

Qualifications

• High School Diploma or equivalent.
• Basic computer skills and navigating confidential databases.
• Basic Life Support (BLS) and related training.

Responsibilities

• Manage the coordination and flow of patients to create an exceptional visit experience.
• Proactively check the provider’s schedule and review information within the patient record before visits.
• Obtain any missing information to ensure medical records are accurate and up to date.
• On arrival, capture patient vital signs, medical history, medications, and preferred pharmacy.
• Ensure compliance with HIPAA/OSHA and other regulatory requirements.

Skills

Basic computer skills

Education

High School Diploma or equivalent

Basic Life Support certification

Job description

Summary Job Description

Baptist Health Medical Group Medical Assistant Hematology/Oncology St. Matthews area First Shift/Full Time The Patient Care Technician will be responsible for the examination and treatment of activities under the direct supervision of the physician. Duties include but not limited to the following: obtaining patient medical history information, expediting patient flow, rooming patients, stocking clinic with supplies, navigating electronic health record system (EPIC), scheduling and following-up with appointments and checking for prior authorizations and scheduling tests, procedures and consultations. The PCT will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist’s mission and core values that drive service excellence.

Essential Duties and Responsibilities

• Manages the coordination and flow of patients throughout the patients visit to create an exceptional patient experience.


• Proactively check the provider’s schedule and review information within the patient record to ensure that all required information is available prior to their visit.


• Proactively obtains any missing information from the patient to ensure that medical records are accurate and up to date, which helps to ensure better care is being provided.


• Upon arrival, captures patient’s vital signs, past medical, social and family history, medication usage and preferred pharmacy information.


• Ensures compliance with all state and federal regulatory requirements including HIPAA/OSHA compliance.

Minimum Requirements

• High School Diploma or equivalent.


• Basic computer skills, specifically with navigating within databases containing highly confidential information.


• Basic Life Support and other advanced training as appropriate.

Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship state, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug‑free workplace and employment with Baptist Health is subject to post‑offer, pre‑employment drug testing.

NOTICE OF NONDISCRMISSION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll‑free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

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