Patient Access Coordinator

Keystone Advisors LLC; Chicago (IL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Patient Access Coordinator to enhance the efficiency of their healthcare client in Chicago. This pivotal role involves overseeing the Patient Access Department, ensuring high-quality service delivery, and managing staff performance. The ideal candidate will have a strong background in healthcare billing, supervisory experience, and proficiency in relevant software. Join a dynamic team and contribute to improving patient access and operational excellence in a supportive environment that values your expertise and commitment to quality care.

Benefits

Paid Time Off

Health, Vision & Dental Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short & Long Term Disability

401 (K) with company match

Life Insurance

Qualifications

• 3+ years of experience in healthcare billing and registration.
• 2+ years of supervisory experience in a healthcare setting.

Responsibilities

• Monitor and evaluate the quality of work performed by Patient Access staff.
• Supervise daily functions of admitting and registration staff.

Skills

Healthcare Billing

Supervisory Skills

Communication Skills

Education

High School Diploma or GED

Tools

Patient Access Registration Software

Microsoft Office Suite

Job description

Keystone Advisors is looking for a Patient Access Coordinator to support one of our healthcare clients in Chicago.

Job Summary

The Patient Access Coordinator monitors, evaluates and supervises the quality, appropriateness and daily functions of staff within the Patient Access Department. Maintains the accounts receivable systems for optimum performance in tracking and collection of accounts receivable. Promotes quality review by initiating and participating in specific reviews/audits and assists with quality monitoring.

Job Duties

• Monitors and evaluates the quality and appropriateness of work performed by Patient Access staff and addresses performance issues.
• Supervises the daily functions of admitting, bed control, same day surgeries, centralized registration, pre-certification, and financial counseling staff within the constraints of the overall department strategy set forth by the client management of Patient Access.
• Conducts performance reviews based on set performance goals as established by client Leadership of Patient Access.
• Assists in recruiting, interviewing, hiring, performance monitoring, retention, initiating/follow through with disciplinary action and termination of staff in consultation with Human Resources and the Leadership of Patient Access.
• Mentors and develops current department staff and aides System Manager in management succession planning.

Minimum Qualifications

• High School Diploma or GED (must provide proof at time of interview)
• Three (3) years or more of experience in healthcare billing (Patient Access/registration/front-end Rev Cycle).
• Two (2) years or more of supervisory experience.
• Knowledge of hospital Patient Access practices is required.
• Knowledge of hospital specific Patient Access registration software is required.
• Knowledge of Microsoft Office Suite is required.

Knowledge, Skills and Abilities

• Knowledge of hospital Patient Access practices.
• Knowledge of hospital specific Patient Access software.
• Knowledge of Microsoft Office Suite.
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.

Compensation Package

• Competitive Salary
• Paid Time Off
• Health, Vision & Dental Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• 401 (K) with company match
• Life Insurance