Patient Access Coordinator

Keystone Advisors LLC; Chicago (IL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Access Coordinator to enhance the quality and efficiency of patient access services. In this pivotal role, you will oversee the daily operations of the Patient Access Department, ensuring optimal performance in billing and registration processes. Your leadership will be crucial in mentoring staff and conducting performance reviews, contributing to a culture of excellence. This position offers a competitive salary and a comprehensive benefits package, including health insurance and retirement plans, making it an exciting opportunity for those passionate about healthcare management.

Benefits

Paid Time Off

Health, Vision & Dental Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short & Long Term Disability

401 (K) with company match

Life Insurance

Qualifications

• Three years of healthcare billing experience required.
• Two years of supervisory experience required.

Responsibilities

• Monitor and evaluate quality of work performed by Patient Access staff.
• Supervise daily functions within the Patient Access Department.

Skills

Healthcare billing experience

Supervisory experience

Verbal and written communication skills

Education

High School Diploma or GED

Tools

Hospital Patient Access registration software

Microsoft Office Suite

Job description

Keystone Advisors is looking for a Patient Access Coordinator to support one of our healthcare clients in Chicago.

Job Summary

The Patient Access Coordinator monitors, evaluates and supervises the quality, appropriateness and daily functions of staff within the Patient Access Department. Maintains the accounts receivable systems for optimum performance in tracking and collection of accounts receivable. Promotes quality review by initiating and participating in specific reviews/audits and assists with quality monitoring.

Job Duties

• Monitors and evaluates the quality and appropriateness of work performed by Patient Access staff and addresses performance issues.
• Supervises the daily functions of admitting, bed control, same day surgeries, centralized registration, pre-certification, and financial counseling staff within the constraints of the overall department strategy set forth by the client management of Patient Access.
• Conducts performance reviews based on set performance goals as established by client Leadership of Patient Access.
• Assists in recruiting, interviewing, hiring, performance monitoring, retention, initiating/follow through with disciplinary action and termination of staff in consultation with Human Resources and the Leadership of Patient Access.
• Mentors and develops current department staff and aides System Manager in management succession planning.

Minimum Qualifications

• High School Diploma or GED (must provide proof at time of interview)
• Three (3) years or more of experience in healthcare billing (Patient Access/registration/front-end Rev Cycle).
• Two (2) years or more of supervisory experience.
• Knowledge of hospital Patient Access practices is required.
• Knowledge of hospital specific Patient Access registration software is required.
• Knowledge of Microsoft Office Suite is required.

Knowledge, Skills and Abilities

• Knowledge of hospital Patient Access practices.
• Knowledge of hospital specific Patient Access software.
• Knowledge of Microsoft Office Suite.
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.

Compensation Package

• Competitive Salary
• Paid Time Off
• Health, Vision & Dental Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• 401 (K) with company match
• Life Insurance