Scheduling Coordinator - Imaging Dept (Full Time / Days)

Overlake; Bellevue (WA); On-site; USD 80,173,564 - 120,261,724; Full time

Benefits offered by this job

Medical insurance

Tuition reimbursement

401(k) matching

Transit passes

Free parking

Job summary

Overlake is seeking a Scheduling Coordinator to manage patient visit scheduling, exam coordination, and related administrative tasks. You will liaise with care management, the business office, physicians, and insurers to ensure smooth scheduling and pre-certification processes.

The role emphasizes exceptional customer service, organization, and knowledge of hospital systems, with cross-training to cover front desk duties.

Qualifications

• High school diploma or equivalent is required.
• Two years of experience in a clinical or hospital scheduling environment preferred.
• Imaging scheduling experience preferred.
• Advanced knowledge of medical terminology preferred.
• Knowledge of hospital computer systems required.

Responsibilities

• Schedule patient visits, acquire information, and coordinate exams and staff.
• Coordinate billing-related tasks including insurance verification and referrals.
• Serve as liaison among Care Management, Business Office, patients and insurance carriers.
• Provide exemplary customer service in scheduling activities and cover front desk as needed.

Skills

Excellent organizational skills

Professional English

Analytical problem solving

Interpersonal skills

Hospitals systems knowledge

Education

High school diploma or equivalent

Tools

Epic systems

Microsoft Excel

Microsoft Word

Job description

Welcome to a medical center where you're the center of attention.

Pay range: Hourly $27.98 - $41.97

Responsible for patient visit scheduling, acquiring patient/exam information, scheduling exams, coordinating staff/room/equipment, insurance verification, referral management, authorization management, and pre-certification on all scheduled patient accounts. The Scheduling Coordinator acts as a liaison between Care Management, Business Office, patients, physician’s offices and insurance carriers. Provides exemplary customer service in facilitating all aspects of patient scheduling activities. Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services. Cross‑trained to offer coverage for front desk reception and registration per department need.

Full Time / Day Shift

Qualifications

• High school diploma or equivalent required
• Minimum of two years experience in a clinical or hospital scheduling environment preferred.
• Imaging scheduling experience highly preferred.
• Advanced knowledge of medical terminology preferred
• Basic Microsoft software (Excel, Word) applications and utilization required
• Specific experience with Epic systems preferred
• Excellent organizational skills necessary
• Ability to effectively read, write and speak the English language required
• Strong analytical and problem solving skills necessary
• Exceptional interpersonal skills; able to deal effectively with diverse personalities
• Knowledge of hospital computer systems required
• Knowledge of terminal digit filing systems required

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]