Patient Access Coordinator

GI Alliance; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Urology Austin is seeking a friendly front desk coordinator to greet patients, check in for appointments, verify demographics and insurance, and ensure accurate data entry at every visit.

You will balance cash drawer, collect patient portions, assist with insurance verification, scan documents into the EMR, schedule follow-ups, and support the care team with timely communications and friendly service.

Qualifications

• High school diploma or GED required.
• Associates or Bachelor's degree preferred.
• Two–three years of medical office experience.

Responsibilities

• Greet patients at the front desk and verify demographics and insurance.
• Check-in patients for appointments and ensure accurate data entry.
• Assist with insurance verification and collect patient portions.
• Balance cash drawer and reconcile end-of-day totals.
• Scan paper documents into the EMR and process them for patient records.
• Schedule future appointments and coordinate referrals.
• Maintain waiting area and front desk cleanliness.
• Respond to internal communications and support the care team.
• Prepare non-clinical items for next-day visits.

Skills

Communication skills

Multitasking

Phone system

Time management

Professional demeanor

Teamwork

Detail oriented

Problem solving

Verbal communication

Customer service

Education

High school diploma or GED

Associates or Bachelor's degree

Tools

EMR systems

Job description

Urology Austin is seeking a friendly front desk coordinator to greet patients, check in for appointments, verify demographics and insurance, and ensure accurate data entry at every visit.

You will balance cash drawer, collect patient portions, assist with insurance verification, scan documents into the EMR, schedule follow-ups, and support the care team with timely communications and friendly service.