Patient Access Concierge: Insurance & Registration

Banner Health; Fallon (NV); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

health

dental

vision

401(k) with company match

403(b)

tuition aid

Pet Insurance

Medical and Financial wellness plans

ID theft protection

Life insurance

Legal coverage for extra security

Job summary

Banner Health in Fallon, NV seeks a Patient Access Services Representative to be the first point of contact for patients. You will greet, verify insurance, register patients, and help determine financial responsibility with counseling when needed.

You will work in a fast-paced hospital setting across departments, handling multiple systems, and ensuring accurate documentation, eligibility checks, and smooth patient flow with a focus on excellent service.

Qualifications

• High school diploma/GED is required.
• Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.
• Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment.
• Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

Responsibilities

• Greet patients, verify insurance, and register quickly and compassionately.
• Collect patient financial liability and assist with financial counseling where needed.
• Ensure all documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Use multi-system technology to streamline patient offerings, intake and record-keeping.

Skills

Customer service skills

Interpersonal skills

Oral communication

Written communication

Multitasking

Education

High school diploma/GED

Associate's degree preferred

Tools

MS Office

Job description

Banner Health in Fallon, NV seeks a Patient Access Services Representative to be the first point of contact for patients. You will greet, verify insurance, register patients, and help determine financial responsibility with counseling when needed.

You will work in a fast-paced hospital setting across departments, handling multiple systems, and ensuring accurate documentation, eligibility checks, and smooth patient flow with a focus on excellent service.