Patient Access Concierge: Front Desk & Scheduling

LCMC Health; Jordan (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with kindness.

Lagniappe in everything you do.

One-of-a-kind care.

See opportunities, not problems.

Cheerlead ideas and team.

Love what makes you, you.

Job summary

LCMC Health is seeking a Patient Access Associate who greets patients in person and by phone, schedules visits, checks in patients, and ensures accurate demographics and insurance verification. You’ll explain financial responsibilities and collect payments when appropriate, all while delivering compassionate, attentive service in a fast-paced clinic.

Join a team that values warmth, professionalism and patient-centered care, where every interaction helps patients feel supported and informed

Qualifications

• High school diploma or GED required or equivalent experience.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer Service

Communication

Empathy

Attention to detail

Education

High School Diploma or GED

Job description

LCMC Health is seeking a Patient Access Associate who greets patients in person and by phone, schedules visits, checks in patients, and ensures accurate demographics and insurance verification. You’ll explain financial responsibilities and collect payments when appropriate, all while delivering compassionate, attentive service in a fast-paced clinic.

Join a team that values warmth, professionalism and patient-centered care, where every interaction helps patients feel supported and informed