Patient Access Concierge — Front Desk (Medical Office)

Physicians Practice Enhancement Llc; Toms River (NJ); Presencial; USD 36.000 - 42.000; Jornada completa

Descripción de la vacante

Partnership Health in Toms River seeks an experienced Front Desk Receptionist to greet patients, register and check-in, answer calls, and schedule visits. The role supports insurance verification and coordination with therapy staff, while handling office opening/closing tasks.

Strong customer service and Microsoft Office skills are essential. The position starts January 2027 with a Monday–Friday 12:00 PM–7:00 PM schedule and alternating Saturdays 8:00 AM–1:00 PM.

Formación

• 1–3 years of experience in front desk or similar role.
• Efficient and organized work style to meet practice expectations.
• Able to work in a fast-paced environment.
• Ability to identify, research, and resolve problems.

Responsabilidades

• Welcome patients and visitors as they arrive.
• Register and check-in patients.
• Answer phone calls from multiple lines and manage fax/email communications.
• Schedule patients and provide general clinic information in person and by phone.
• Insurance verification and authorization.
• Assist therapy staff as needed.
• Open and close office based on business hours.
• Work on projects and other tasks as needed.
• Maintain confidentiality in accordance with HIPAA policies.

Conocimientos

Customer service

Herramientas

Microsoft Office

Descripción del empleo

Partnership Health in Toms River seeks an experienced Front Desk Receptionist to greet patients, register and check-in, answer calls, and schedule visits. The role supports insurance verification and coordination with therapy staff, while handling office opening/closing tasks.

Strong customer service and Microsoft Office skills are essential. The position starts January 2027 with a Monday–Friday 12:00 PM–7:00 PM schedule and alternating Saturdays 8:00 AM–1:00 PM.