Patient Access Concierge

Central Ohio Urology Group; Princeton (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Central Ohio Urology Group is seeking a Patient Access Representative to greet patients, manage check-in/out, and answer calls in a courteous, professional manner. Responsibilities include chart review, insurance updates, and collecting payments in a medical office setting.

The role requires a High School Diploma and at least one year of experience in a medical practice or health insurance environment, with strong verbal and written communication skills and HIPAA compliance.

Qualifications

• High School Diploma required.
• One year of experience in a medical practice or health insurance organization preferred.
• Excellent verbal and written communication skills.
• HIPAA confidentiality and professional interaction with patients and staff.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Manages patient check-in/check-out and answers appointment-related inquiries.
• Reviews patient charts for accuracy prior to appointments and ensures information is complete.
• Performs scanning/sorting in the EMR system and updates insurance information.
• Collects patient payments and handles related duties.
• Travel to other clinics as needed.

Skills

Verbal communication

Written communication

Computer literacy

Education

High School Diploma

Tools

EMR systems

Job description

Central Ohio Urology Group is seeking a Patient Access Representative to greet patients, manage check-in/out, and answer calls in a courteous, professional manner. Responsibilities include chart review, insurance updates, and collecting payments in a medical office setting.

The role requires a High School Diploma and at least one year of experience in a medical practice or health insurance environment, with strong verbal and written communication skills and HIPAA compliance.