Dynamic Patient Access Specialist - Multi-Site Support

Central Ohio Urology Group; Columbus (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health benefits within 30 days

No nights, weekends, holidays

Paid time off (PTO)

Mileage reimbursement

401(k) + matching

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Job summary

Central Ohio Urology Group seeks a Patient Access Representative to be the welcoming anchor at multiple satellite offices along the I-270 corridor. The role is full-time, with shifts starting as early as 7:30 AM and ending as late as 5:30 PM, and involves local travel with mileage reimbursement.

You will greet patients, handle check-in/out, and ensure EMR accuracy to support high-quality care. Ideal candidates have 1+ year of in-person healthcare customer service, outstanding communication,

Qualifications

• 1+ year of face-to-face customer service experience in a fast-paced healthcare setting.
• Exceptional communication skills—clear, courteous, responsive, proactive.

Responsibilities

• Greet patients promptly and professionally with genuine care.
• Manage reception and departure processes with efficiency and attention to detail.
• Review patient charts for accuracy so providers have what they need for care.

Skills

Customer service

Communication

Reliability

Punctuality

Proactive mindset

Job description

Central Ohio Urology Group seeks a Patient Access Representative to be the welcoming anchor at multiple satellite offices along the I-270 corridor. The role is full-time, with shifts starting as early as 7:30 AM and ending as late as 5:30 PM, and involves local travel with mileage reimbursement.

You will greet patients, handle check-in/out, and ensure EMR accuracy to support high-quality care. Ideal candidates have 1+ year of in-person healthcare customer service, outstanding communication,