Patient Access Concierge

LCMC Health; Marrero (LA); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

LCMC Health in Louisiana is seeking a Patient Access Associate to be the welcoming first point of contact for patients and visitors. You will assist with scheduling, registration, and check-in while ensuring information is accurate, confidential, and handled with care.

Your calm, professional approach helps patients feel informed and supported during their visit. You will collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful,

Formación

• Excellent customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.

Responsabilidades

• Greet patients and visitors in person and by phone
• Schedule appointments and manage check-in processes
• Register patients and verify insurance and demographic information
• Scan and maintain required documentation
• Explain financial responsibilities and collect payments when appropriate

Conocimientos

Customer service

Communication

Empathy & professionalism

Educación

High School Diploma/GED or equivalent OR 2 years of work experience

Descripción del empleo

LCMC Health in Louisiana is seeking a Patient Access Associate to be the welcoming first point of contact for patients and visitors. You will assist with scheduling, registration, and check-in while ensuring information is accurate, confidential, and handled with care.

Your calm, professional approach helps patients feel informed and supported during their visit. You will collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful,