Patient Access Concierge

Saint Joseph Medical Center - East Lexington; Lexington (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Saint Joseph East in Lexington, KY, seeks an entry-level Patient Access Clerk to perform registration and admitting functions across hospital access points. You will gather demographics, verify insurance, and ensure accurate data in the electronic health record, supporting billing and clinical workflows.

You will communicate with patients and families, schedule appointments, and help resolve routine discrepancies, contributing to a positive patient experience while complying with privacy and

Qualifications

• High School diploma or GED required.
• 1 year of customer service experience preferred.
• Experience with patient data entry or registration is a plus.

Responsibilities

• Perform patient registration and admitting across access points.
• Verify demographics, insurance, and account information in the EHR.
• Assist with scheduling and inquiries to support patient access workflows.

Skills

Customer service

Communication

Education

High School Diploma

GED

Job description

Saint Joseph East in Lexington, KY, seeks an entry-level Patient Access Clerk to perform registration and admitting functions across hospital access points. You will gather demographics, verify insurance, and ensure accurate data in the electronic health record, supporting billing and clinical workflows.

You will communicate with patients and families, schedule appointments, and help resolve routine discrepancies, contributing to a positive patient experience while complying with privacy and