Medical Office Front Desk & Scheduling Coordinator

bronsonhg; Battle Creek (MI); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Bronson Battle Creek Hospital is seeking a Practice Support Assistant to join the Colon & Rectal Surgery team in Battle Creek. This role handles front-desk duties, patient check-in, scheduling, and basic clerical tasks while ensuring accuracy and confidentiality in a fast-paced clinical setting.

The position requires a high school diploma or GED with 3–6 months of related experience; familiarity with hospital software is preferred. Full-time hours and a 40-hour work week.

Qualifications

• High school diploma or GED required.
• 3–6 months related experience preferred.
• Experience with medical insurance helpful.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and check-in patients.
• Maintain patient records and confidentiality.
• Enter charges and payments in MISYS/Tiger or similar system.
• Prepare encounter forms with correct codes.
• Coordinate patient communications and department workflow.

Skills

Keyboarding skills

Computer skills

Customer service

Professional communication

Hospital software experience

Organizational skills

Math skills

Confidentiality awareness

Verbal communication

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Battle Creek Hospital is seeking a Practice Support Assistant to join the Colon & Rectal Surgery team in Battle Creek. This role handles front-desk duties, patient check-in, scheduling, and basic clerical tasks while ensuring accuracy and confidentiality in a fast-paced clinical setting.

The position requires a high school diploma or GED with 3–6 months of related experience; familiarity with hospital software is preferred. Full-time hours and a 40-hour work week.