Patient Access & Clinic Operations Lead

OneWorld Community Health Centers Inc; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Tuition Reimbursement

401(k)

Free Fitness Center

Job summary

OneWorld Community Health Centers, Inc. seeks an Operations Specialist Lead for its West Omaha Satellite Clinic. The role welcomes patients, assists families, schedules appointments, and manages patient flow to ensure a hospitable, efficient environment.

You will handle chart preparation, medical records, and frontline inquiries with a focus on service quality. Qualifications include a high school diploma or GED, proficiency in English and another language, and experience in customer service.

Qualifications

• Face-to-face and phone customer service experience required.
• Proficiency in English and another language is required.

Responsibilities

• Welcomes and assists patients, families, and visitors at the satellite clinic.
• Schedules appointments and maintains patient flow.
• Receives and files medical records; assists with chart preparation.

Skills

Customer service

Bilingual

Education

High school diploma or GED

Tools

Microsoft Office

Job description

OneWorld Community Health Centers, Inc. seeks an Operations Specialist Lead for its West Omaha Satellite Clinic. The role welcomes patients, assists families, schedules appointments, and manages patient flow to ensure a hospitable, efficient environment.

You will handle chart preparation, medical records, and frontline inquiries with a focus on service quality. Qualifications include a high school diploma or GED, proficiency in English and another language, and experience in customer service.