Clinical Services Manager

Oneworld Community Health Centers; Omaha (NE); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

Tuition Reimbursement

401(k)

free fitness center

Job summary

OneWorld Community Health Centers, Inc. in Omaha, NE is seeking a Manager of Clinic Services (full-time).

The role oversees nursing leadership across RNs, LPNs, MAs, Sonographers and Health Assistants, and directs clinical and administrative duties to meet patient care goals. Responsibilities include supervising nursing staff, coordinating telephonic triage and pandemic case management, and ensuring compliance with clinic standards and policies.

Qualifications

• Current licensure as a Registered Nurse in Nebraska or license eligibility.
• ASN degree required; BSN preferred.
• English proficiency required; Spanish may be required in some locations.
• Two to three years of related work experience.
• CPR/BLS certification required.
• Prior leadership experience preferred.
• Proficiency with Microsoft Office; EHR experience preferred.

Responsibilities

• Supervise Nurse Supervisor, RNs, LPNs, MAs, Sonographers and Health Assistants.
• Oversee telephonic triage and pandemic case management team.
• Plan, organize and direct nursing units and patient care per goals, standards, policies and procedures.
• Provide staffing coverage and manage daily schedules and time off needs.
• Assist with nursing duties including triage, calls and walk-ins as needed.
• Orient residents, students and new staff rotating through the clinic.

Skills

English proficiency

Spanish proficiency

Leadership

Education

ASN nursing degree

BSN (preferred)

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

Job Details

• Job Location: Omaha, NE 68107
• Position Type: Full Time
• Education Level: Associate's Degree (Two-Year Degree)
• Job Category: Medical Clinic
• One full-time position | 40 hrs/week | Generally Monday - Friday, 8:00 am - 5:00 pm (hours may vary based on clinic need)

Job Duties

The Manager of Clinic Services works as part of the clinical team, performing clinical and administrative duties necessary to accomplish organizational and patient care goals. The Manager of Clinic Services is responsible for the direct supervision of the Nurse Supervisor/Supervisor of Clinical Services, RNs, LPNs, and helps oversee the Medical Assistants (MA), Sonographers, and Health Assistants (HA). During a pandemic response, the Manager of Clinical Services responsibilities will expand to include case management (telephonic) of patients affected by the pandemic and the day-to‑day pandemic case management and medical triage operations, ensuring the delivery of effective care, The Manager of Clinic Services is also responsible for outcomes and compliance of the clinic operations in conjunction with the Director of Nursing, Associate Director of Nursing, Chief Medical Officer, and the Chief Administrative Officer.

• Manages clinic flow and teaches the concept of clinic flow to nursing staff.
• Manages the telephonic triage and pandemic case management team; teaches concepts of quality and efficient telephonic patient care to clinical staff.
• Plan, organize, and direct the administration of nursing units and patient care given based on established goals and objectives, standards, policies, and procedures of the clinic.
• Provides coverage of clinic and telephonic triage team based on staffing/daily workload needs, including daily schedules and the coordination of approved and unapproved time off.
• Assists with the management and performance of all nursing duties, including, but not limited to, triage, phone calls, and walk-ins as needed.
• Assists in orienting residents, students, new nurses, Sonographers, and others rotating through OneWorld’s medical component for educational purposes and to verify competency.

The tasks outlined above are intended to provide a general overview of the role and are not an exhaustive list of all duties, responsibilities, or job functions. Additional tasks may be assigned as needed to support the business, and responsibilities may evolve to meet the changing needs of the organization.

Qualifications

• Current licensure as a Registered Nurse in the State of Nebraska, or license eligibility.
• Associate of Science in Nursing degree (ASN) from an accredited school required; Bachelor of Science in Nursing degree (BSN) preferred.
• Proficiency in both English, depending on location, and proficiency in Spanish may be required.
• Two to three years of related work experience required.
• Cardiopulmonary Resuscitation (CPR) / Basic Life Support (BLS) certification required.
• Prior leadership experience preferred.
• Proficiency and experience with Microsoft Office products required; experience with an Electronic Health Record (EHR) preferred.

Benefits

• Medical
• Dental
• Life Insurance
• Tuition Reimbursement
• 401(k)
• free fitness center
• and more

You can make a difference – in your life and the lives of others.

OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.

Equal Opportunity Employer