Patient Access Clerk 8 HR.

Oroville Hospital; Oroville (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Oroville Hospital seeks a Patient Access Clerk to handle efficient registration of patients across outpatient areas, lab, and emergency services. You will gather accurate information, obtain insurance details, and ensure orders are complete for proper billing and testing.

Responsibilities include processing payments, maintaining confidentiality, and supporting the department to meet standardized benchmarks. The role requires multitasking and crises-prevention awareness where applicable.

Qualifications

• The candidate must have a high school diploma or equivalent.

Responsibilities

• Gather correct information to ensure accurate billing and reimbursement.
• Check paperwork to ensure orders are complete with diagnosis and requested tests.
• Obtain identification and insurance information during registration.
• Know outpatient vs inpatient registration requirements.
• Help maintain department benchmarks by notifying Supervisor when supplies are needed.
• Forward injury reports to appropriate agencies as needed.
• Request cash co-pays, deposits and payments from patients.
• Provide accurate receipts for payment transactions.
• File department paperwork per guidelines.
• Perform other duties as assigned.

Skills

Clerical skills

Typing

Filing

Communication with public/doctors/nurs

Calm under pressure

Confidentiality

Multi-tasking

Crisis prevention certification

Education

High school diploma or equivalent

Tools

Computers and office equipment

Job description

Job Details:

Start Date:

Open Until Filled.

Qualifications:

• High school diploma or its equivalent is required
• Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients
• Ability to maintain composure when faced with difficult situations
• Must be able to handle confidential situations with tact
• Ability to work with computers, electronic devices, telephones, fax machines
• Must possess the ability to do multiple tasks simultaneously
• Must obtain crisis prevention certification (if scheduled to work in the ESD)

Duties &
Responsibilities:

Job Summary

The Patient Access Clerk will perform all duties associated with the efficient registration of patients requiring services in the outpatient areas, the lab areas, and the emergency room for all in-patients.

Duties

• Gathering of correct information to ensure the accurate billing and reimbursement through Patient Financial Services
• Check the patient’s paperwork ensuring that all orders are complete with diagnosis and requested test(s)
• Obtain identification and insurance information from each patient during the registration process
• Knowledgeable regarding outpatient registration versus in-patient registration
• Patient Access Clerks will be trained so that they may become proficient and maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed
• Forwards reports of injury to appropriate agencies on industrial accidents as necessary
• Request cash co-payments, cash deposits and cash payments from each patient
• Accountable to provide accurate receipts for payment transactions
• Files any necessary department paperwork according to department guidelines
• Performs other duties as assigned

Other Info:

Lifting Requirements:

Semi- Sedentary: Sits and walks throughout workday.Generally lifting objects not more than 25 lbs. and/or carrying objects weighing 10 lbs.

Job Posted:

07/23/2026

Contact Name:

Human Resources

Contact Phone:

530.712.2137

Contact Email:

[e-mail]