Patient Access Clerk

Oroville Hospital; Oroville (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Oroville Hospital is seeking a Patient Access Clerk to handle efficient patient registration across outpatient, laboratory, and emergency areas. The role supports accurate billing and smooth workflows in a busy hospital setting.

The ideal candidate has a high school diploma, strong clerical skills, and the ability to remain composed under pressure. Responsibility includes collecting insurance data and ensuring orders are complete for processing.

Qualifications

• High school diploma or its equivalent required.
• Basic clerical skills including typing, filing, and communication with public and medical staff.
• Ability to maintain composure in difficult situations.
• Ability to handle confidential information with tact.
• Ability to work with computers, electronic devices, telephones, and fax machines.
• Must obtain crisis prevention certification (if scheduled to work in the ESD).

Responsibilities

• Register patients efficiently in outpatient, lab, and emergency areas for in-patients.
• Gather correct information to ensure accurate billing and reimbursement.
• Check paperwork to ensure orders are complete with diagnosis and tests requested.
• Obtain identification and insurance information during registration.
• Direct reports of injury to appropriate agencies when needed.

Skills

Typing

Customer communication

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Computers

Telephones

Fax machines

Job description

Job Details:

Start Date:

Open Until Filled.

Qualifications

• High school diploma or its equivalent is required
• Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients
• Ability to maintain composure when faced with difficult situations
• Must be able to handle confidential situations with tact
• Ability to work with computers, electronic devices, telephones, fax machines
• Must possess the ability to do multiple tasks simultaneously
• Must obtain crisis prevention certification (if scheduled to work in the ESD)

Job Summary

The Patient Access Clerk will perform all duties associated with the efficient registration of patients requiring services in the outpatient areas, the lab areas, and the emergency room for all in-patients.

Duties

• Gathering of correct information to ensure the accurate billing and reimbursement through Patient Financial Services
• Check the patient’s paperwork ensuring that all orders are complete with diagnosis and requested test(s)
• Obtain identification and insurance information from each patient during the registration process
• Knowledgeable regarding outpatient registration versus in-patient registration
• Patient Access Clerks will be trained so that they may become proficient and maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed
• Forwards reports of injury to appropriate agencies on industrial accidents as necessary
• Request cash co-payments, cash deposits and cash payments from each patient
• Accountable to provide accurate receipts for payment transactions
• Files any necessary department paperwork according to department guidelines
• Performs other duties as assigned

Other Info:

Lifting Requirements:

Semi- Sedentary: Sits and walks throughout workday.Generally lifting objects not more than 25 lbs. and/or carrying objects weighing 10 lbs.

Job Posted:

08/05/2026

Contact Name:

Human Resources

Contact Phone:

530.712.2137

Contact Email:

[e-mail]