Patient Access & Care Navigator

University of Miami; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami - Bascom Palmer Eye Institute is hiring a full-time Patient Navigator in Miami, FL. The role focuses on removing barriers to care, coordinating treatment plans, and monitoring service delivery for patients under caregivers’ guidance.

Core duties include patient evaluations, insurance assistance, appointment reminders, and liaison work with providers. Strong communication and organizational skills are essential to ensure seamless access to care.

Qualifications

• Education: High School Diploma or equivalent/relevant experience, certification or license.
• Experience: Minimum 1 year of relevant experience required.
• Learning agility, teamwork, and communication skills are essential.
• Proficiency with standard office software and computer applications.

Responsibilities

• Assist patients by conducting evaluations to support treatment planning.
• Identify barriers to care and coordinate access to insurance and services.
• Remind patients of appointments and liaise between patients and providers.
• Educate and counsel patients on health and life issues as needed.
• Maintain patient records and documentation with confidentiality.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma

Tools

Office Software

Job description

The University of Miami - Bascom Palmer Eye Institute is hiring a full-time Patient Navigator in Miami, FL. The role focuses on removing barriers to care, coordinating treatment plans, and monitoring service delivery for patients under caregivers’ guidance.

Core duties include patient evaluations, insurance assistance, appointment reminders, and liaison work with providers. Strong communication and organizational skills are essential to ensure seamless access to care.