Remote Patient Navigator & Care Coordinator

University of Miami; Medley (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

University of Miami Health System is seeking a Patient Navigator to support Medley, FL-based patients remotely from the Medley office. The role focuses on guiding patients, coordinating treatment plans, and removing barriers to accessing care.

The successful candidate will help patients navigate insurance, schedule appointments, and liaise with providers to ensure timely and appropriate care in a complex health system.

Qualifications

• Effective communication in both oral and written form.
• Ability to handle confidential information discreetly.
• Strong interpersonal relationships and collaboration with care teams.
• Experience navigating patients through healthcare systems and referrals.

Responsibilities

• Conducts patient evaluations to gather information for treatment plans.
• Ensures patients access insurance and social services.
• Reminds patients of appointments and liaises with providers.
• Identifies and resolves barriers to care.
• Educates patients on health and life situation topics.
• Keeps knowledge up-to-date on community resources.

Skills

Communication skills

Discretion with confidential info

Oral and written communication

Interpersonal relations

Instruction following

Education

High School diploma or equivalent

3+ years relevant work experience

Job description

University of Miami Health System is seeking a Patient Navigator to support Medley, FL-based patients remotely from the Medley office. The role focuses on guiding patients, coordinating treatment plans, and removing barriers to accessing care.

The successful candidate will help patients navigate insurance, schedule appointments, and liaise with providers to ensure timely and appropriate care in a complex health system.