Patient Access & Care Navigator

University of Miami; Miami (FL); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

University of Miami seeks a dedicated Patient Navigator to facilitate patients’ access to care by identifying barriers, coordinating treatment plans, and monitoring follow-up. The role involves evaluating patients, linking them with insurance and social services, and acting as a bridge between patients and healthcare providers.

Responsibilities include reminding patients of appointments, addressing barriers to care, and educating patients on health and life-related issues, while maintaining

Qualifications

• High School diploma or equivalent.
• Minimum 3 years of relevant work experience.
• Ability to process and handle confidential information with discretion.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Ability to maintain effective interpersonal relationships.
• Ability to understand and follow instructions.

Responsabilités

• Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
• Ensures patients have access to insurance and social service programs for which they are eligible.
• Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
• Identifies and resolves real or perceived barriers to care.
• Educates and counsels patients on issues related to their health and life situations.
• Maintains current knowledge of community health, welfare resources, and any other programs available to patients.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Connaissances

Confidentiality

Communication

Interpersonal skills

Follow instructions

Formation

High School diploma

Description du poste

University of Miami seeks a dedicated Patient Navigator to facilitate patients’ access to care by identifying barriers, coordinating treatment plans, and monitoring follow-up. The role involves evaluating patients, linking them with insurance and social services, and acting as a bridge between patients and healthcare providers.

Responsibilities include reminding patients of appointments, addressing barriers to care, and educating patients on health and life-related issues, while maintaining