Patient Access & Care Coordinator — PTO Day 1

Avera Queen of Peace; Mitchell (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Employer retirement match

Career development

Job summary

Avera Queen of Peace is seeking a friendly front desk receptionist to assist patients across clinic locations. You will help patients access the clinic system, verify demographics and insurance, and collect service payments while maintaining accurate records.

Responsibilities include scheduling, coordinating between nurses and physicians, answering inquiries, and directing patients to services. Strong communication and teamwork are essential.

Qualifications

• HS diploma or GED required with 1–3 months related experience or training.
• Ability to communicate effectively with patients, families and staff.
• Comfort with multitasking in a fast-paced clinic setting.

Responsibilities

• Welcomes patients, checks them in, and completes registration with demographics, insurance and payments.
• Verifies insurance, authorizations and collects consent forms as needed.
• Scans pertinent information into the patient record.
• Answers calls, messages and faxes and routes to appropriate staff.
• Maintains computer appointment scheduling per clinic policies.
• Coordinates nurse, physician and patient time to expedite care.
• Acts as a public relations agent for physicians by serving patients warmly.
• Directs patients to additional services as needed.

Skills

Communication

Customer service

Teamwork

Education

High School or GED

Job description

Avera Queen of Peace is seeking a friendly front desk receptionist to assist patients across clinic locations. You will help patients access the clinic system, verify demographics and insurance, and collect service payments while maintaining accurate records.

Responsibilities include scheduling, coordinating between nurses and physicians, answering inquiries, and directing patients to services. Strong communication and teamwork are essential.