Patient Access & Care Concierge (PRN)

Avera Health; Pierre (SD); On-site; USD 25,000 - 32,000; Part time

Job summary

Avera Health is seeking a patient access representative for the Avera Cancer Institute-Pierre location. This PRN, day-shift role focuses on welcoming patients, registering them, verifying insurance, and coordinating appointments to ensure timely access to care.

The position emphasizes accuracy, confidentiality, and patient-friendly service, with responsibilities across registration, scheduling, and care coordination in a multidisciplinary clinic setting.

Qualifications

• High School diploma or GED; or 1–3 months related experience.
• Ability to communicate effectively and maintain confidentiality.
• Visual acuity and ability to work in a team environment.

Responsibilities

• Welcomes patients, checks them in, and completes registration including demographics, insurance, and service payments if applicable.
• Verifies insurance, handles authorizations, and obtains consent/waivers as needed.
• Scans relevant information into the patient record.
• Answers calls/messages/faxes and routes as appropriate.
• Maintains computer appointment scheduling and adheres to scheduling policies.
• Coordinates nurse, physician, and patient time to expedite care; directs patients to services.

Education

High School or GED Equivalent

Tools

Registration systems

Insurance verifications

Medical office coordination

Job description

Avera Health is seeking a patient access representative for the Avera Cancer Institute-Pierre location. This PRN, day-shift role focuses on welcoming patients, registering them, verifying insurance, and coordinating appointments to ensure timely access to care.

The position emphasizes accuracy, confidentiality, and patient-friendly service, with responsibilities across registration, scheduling, and care coordination in a multidisciplinary clinic setting.