Patient Access & Scheduling Specialist

Valley-Wide Health Systems,Inc.; Cañon City (CO); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Free Health Insurance

Air Ambulance Coverage

Retirement Match

Paid Leave

Job summary

Valley-Wide Health Systems, Inc. is seeking a Patient Service Representative to support front desk operations in Canon City, Colorado. You will manage check-in/check-out, verify insurance, collect payments, and coordinate appointments to ensure a smooth patient flow.

The role requires strong customer service, reliability, and bilingual communication in English/Spanish. Experience with EHR systems is preferred; this full-time position offers comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• 1-2 years healthcare or customer service experience preferred but not required.
• Experience with EHR systems (NextGen, Epic, eClinicalWorks) preferred.
• Bilingual English/Spanish preferred or required, depending on clinic location.

Responsibilities

• Greet and check in patients with professionalism and cultural sensitivity.
• Verify insurance eligibility and collect co-pays or sliding fee documentation.
• Schedule visits based on provider templates, visit type, and patient preference.
• Coordinate labs, referrals, and imaging with care teams.
• Respond to phone calls and patient inquiries in a timely and courteous manner.
• Assist with appointment confirmations and patient portal enrollment.

Skills

Customer service

Bilingual (English/Spanish)

EHR experience

Education

High school diploma or equivalent

Associate degree or medical office certification preferred

Tools

NextGen

Epic

eClinicalWorks

Job description

Valley-Wide Health Systems, Inc. is seeking a Patient Service Representative to support front desk operations in Canon City, Colorado. You will manage check-in/check-out, verify insurance, collect payments, and coordinate appointments to ensure a smooth patient flow.

The role requires strong customer service, reliability, and bilingual communication in English/Spanish. Experience with EHR systems is preferred; this full-time position offers comprehensive benefits.