Patient Access & Care Coordinator

Forefront Dermatology; Salisbury (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

HSA with $500 matching

PTO and Holiday pay

Company paid life insurance

Disability coverage

401K with company match

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Salisbury, MD is seeking a Patient Service Representative to join our team. The role involves patient check-in, updating records and insurance information, handling a multi-line phone system, and assisting with co-pays and payments.

The ideal candidate will have a high school diploma, 1+ year of medical office experience, and strong customer service and computer skills. We offer comprehensive benefits and opportunities for growth within a fast-paced dermatology clinic.

Qualifications

• High school diploma or equivalent is required.
• 1+ year medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.
• Typing 40 wpm preferred.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication

Multitasking

Typing 40 wpm

Teamwork

Education

High school diploma

Job description

Forefront Dermatology in Salisbury, MD is seeking a Patient Service Representative to join our team. The role involves patient check-in, updating records and insurance information, handling a multi-line phone system, and assisting with co-pays and payments.

The ideal candidate will have a high school diploma, 1+ year of medical office experience, and strong customer service and computer skills. We offer comprehensive benefits and opportunities for growth within a fast-paced dermatology clinic.