Patient Services Associate — Front Desk & Care Ally

Forefront Dermatology; Arnold (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account $500 matching

Paid time off

Life insurance

Short term disability

Additional life insurance

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Arnold, MO is seeking a Patient Service Representative to handle front-desk duties, check-in, and insurance verification in a fast-paced clinic.

The role requires excellent customer service, basic computer skills, and the ability to multi-task while maintaining patient confidentiality. Full-time position with benefits including health/dental/vision, PTO, 401(k), and life insurance.

Qualifications

• High school diploma or equivalent required.
• 1+ years of recent medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.
• Operate standard office equipment.
• Typing speed of 40 wpm preferred.
• Attention to detail; ability to multi-task and work in a team.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled and no-show appointments.
• Schedules follow-up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Verbal communication

Organizational skills

Typing 40 wpm

Education

High school diploma

Tools

Basic computer use

Job description

Forefront Dermatology in Arnold, MO is seeking a Patient Service Representative to handle front-desk duties, check-in, and insurance verification in a fast-paced clinic.

The role requires excellent customer service, basic computer skills, and the ability to multi-task while maintaining patient confidentiality. Full-time position with benefits including health/dental/vision, PTO, 401(k), and life insurance.