Patient Access & Care Coordinator

PT Solutions Physical Therapy; Olathe (KS); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Career progression

Paid Time Off and leave

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Overland Park, KS seeks a Patient Access Coordinator to be the first point of contact for patients, handling check-in/check-out, payments, and documentation while ensuring a positive clinic experience.

You will support clinic operations, coordinate with therapists and care teams, manage phones and scheduling, and help maintain accurate information. The role offers ongoing training and clear paths for advancement within a nationwide physical therapy practice.

Qualifications

• High school diploma or GED required.
• Experience in customer service or healthcare front office preferred.
• Ability to manage multiple tasks in a busy clinic.
• Comfort with payments and financial responsibilities.

Responsibilities

• Greet patients and manage check-in/check-out and scheduling.
• Handle payments and explain financial responsibilities.
• Support clinic operations and EMR documentation.
• Provide excellent patient experience and address questions.
• Ensure HIPAA compliance and accurate documentation.

Skills

Communication skills

Customer service

Multitasking

Attention to detail

Payment processing

MS Office proficiency

Empathetic and patient-centered

Teamwork and independence

Education

High School Diploma or GED

Tools

EMR systems

Scheduling platforms

Job description

PT Solutions Physical Therapy in Overland Park, KS seeks a Patient Access Coordinator to be the first point of contact for patients, handling check-in/check-out, payments, and documentation while ensuring a positive clinic experience.

You will support clinic operations, coordinate with therapists and care teams, manage phones and scheduling, and help maintain accurate information. The role offers ongoing training and clear paths for advancement within a nationwide physical therapy practice.